Shipping policy
UK Mainland Standard Delivery
Free Next Day Delivery on Orders Over £100 (UK Mainland Only)
Orders for in stock items placed before 12pm (Monday–Friday) are dispatched the same day for next day delivery. Excl Sundays.
Shipping Services - Delivery service will be clearly indicated under the Delivery & Returns dropdown on the product page.
- Small items (under 2kg): Sent via Evri Next Day. Please note this is an untracked service.
- Large items (over 2kg): Shipped with DHL Next Day. A Track & Trace number will be provided.
- Oversized & fragile items: See information below.
Important Notes
- Delivery times are estimates and not guaranteed.
- During busy periods, dispatch or delivery may take slightly longer.
- Oversized or fragile items follow a different shipping policy – see below for details.
Oversized & Fragile Item Delivery
If an item is classed as oversized or extremely fragile, this will be clearly stated in the delivery and returns tab on the product page.
Specialist Delivery Service
Oversized and fragile items are delivered by a 2-man courier service who handle goods with extra care.
- Delivery time: 2–4 days. Excl Sundays. (if in stock at the time of purchase)
- Remote areas: May take slightly longer
Delivery Process
Once the item has been collected by the courier, they’ll contact you directly to arrange a convenient delivery day and time.
Important Notes
- Missed deliveries are the customer’s responsibility. Re-delivery will incur an additional charge.
- We highly recommend that someone is present to inspect the item at delivery.
Northern Ireland
Shipping rates will be calculated at checkout depending on the product size and weight. We cannot ship oversized and fragile items to Northern Ireland.
Orders placed before 12pm (Monday–Friday) are dispatched the same day for delivery in 2-3 working days. Excl Sundays
